Find answers for common questions about Moovit Logistic. If you cant find an answer, contact us and we will be happy to help.
TOP 10
Most Common Faq's
Individual Customers
How much do I save on my shipping?
For sure you can save up to 30%.
What are the carriers that we get the discount?
FedEx, DHL, UPS and USPS.
What if I have a coupon from any deals website offering upto 30%. Will you price match the offer?
Yes. We price match the offer and/will reduce by another 10% to gain your trust and confidence.
My grandmother goes all the way to USPS office standing in line for 30mts. How do I ship using Majestic Courier?
Ask your grand mom, to sit and relax at home. She can log into the computer, create a user id and pwd and generate the label and drop in front of her mail box. It’s all that simple.
My mom is not computer savvy. How do I get her items shipped? I am in California. My parents are in New York?
No problem.Create a label email it to your parents. If you still have issues, give us a holler, we will give the right solutions for you.
It’s Christmas season, we are running out of time to get ready and send a whole lot of cards and gifts to my friends. Your recommendation please?
Sure.Generate labels from the computer. Drop off at USPS. Avoid lines. All it takes is less than 5mts. If its FedEx, DHL and UPS. They will come and pick it up. You don’t have to leave your house or while you are with your guest and having family gathering
Business Customers (SMB’s)
How much do I save on my shipping?
For sure you can save up to 30% to begin with and the discount might be more, if the volume is more.
Are there any benefits going through Majestic Courier Service compared to having my OWN account with FedEx, DHL, UPS and USPS?
Yes. We give you the following discounts. These discounts are based off of the volume that you give us as a commitment for 12 months period.
1. Stationary/Copy Paper: Yourcopy paper or stationery is discounted/free
2. Staples Discounts: We order from Staples and they deliver it to your office.
3. Business Cards: We give you un/limited business cards for the CEO and HR that suffices for 12 months.
4. IT Serve Membership: We refund your yearly membership fee + Un/Limited business cards for the CEO and HR
5. Tech Serve Alliance: We refund your yearly membership fee + Un/Limited business cards for the CEO and HR
6. Other organizations: Please connect them and we can customize based on their business needs
We are a NON-Profit entity, how are the discounts applied
Same as any SMB’s. You get the same benefits
Customer Support for any service is critical. How quickly we can reach you and get it resolved?
Good Question. We have ensured that our customer service has the following types of responses. Critical (Between 10 to 30mts), High (6hours), Medium (24 hours)and Low (1 Day)
I am onboarding my flight in 10mts. But I need to ship my documents from home and get it into business meetings the next day. What do you suggest me?
Please WhatsApp all the details. We will ensure your shipping is taken care by the time you land at your destination airport.
